For the tourism sector

The perspective & motivation boost

The perspective & motivation boost

For the consumers

Privacy Policy


We take the data protection of personal data and thus your privacy very seriously. With this privacy policy, TSS-Touristik Service System GmbH (TSS GmbH) clarifies, among other things, the nature, scope and purpose of the collection and use of personal data on this website. In particular, we inform you about the collection of personal data when using our website and contacting us by e-mail or telephone. Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

I. Name and contact details of the responsible person:

TSS - Touristik Service System GmbH, Bremer Str. 65, D-01067 Dresden, Phone: +49 (0) 3 51 8 79 00 0, Fax: +49 (0) 3 51 8 79 00 22, E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it., Managing Directors: Manuel Molina Lozano, André Seibt, Register Court: Dresden District Court, Register Number: HRB 9232 Dresden, VAT ID No: DE160097524.

II. Name and contact details of the data protection officer

Attorney Christian Krösch, SLK Compliance Services GmbH, Königsbrücker Straße 76, 01099 Dresden, phone: 0351 89676360, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

III. General information about the collection, disclosure and storage period of personal data

We process your personal data in compliance with the provisions of the DSGVO, the Federal Data Protection Act (BDSG) and all other relevant laws.
Primarily, the data processing serves the smooth visit of this website as well as the registration/registration at the FokusREISELUST event of TSS GmbH. When you contact us by e-mail or by telephone, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. The primary legal basis for this is Art. 6 para. 1 lit. b) and f) DSGVO. In addition, your separate consent pursuant to Art. 6 (1) a), 7 DSGVO may be used as a permission provision under data protection law. We also process your data in order to be able to fulfill our legal obligations, in particular in the area of commercial and tax law. This is done on the basis of Art. 6 (1) c) DSGVO. Where necessary, we also process your data on the basis of Art. 6 (1) f) DSGVO in order to protect legitimate interests of us or of third parties.
We do not transfer your personal data to third parties for purposes other than those listed below. We will only disclose your personal data to third parties if you have given your express consent to do so in accordance with Art. 6 (1) a) DSGVO, the disclosure is necessary for the assertion, exercise or defense of legal claims in accordance with Art. 6 (1) f) DSGVO and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data, in the event that the disclosure is necessary for the purposes set out in Art. 6 para. 1 lit. c) DSGVO a legal obligation exists as well as this is legally permissible and necessary according to Art. 6 para. 1 lit. b) DSGVO for the processing of contractual relationships with you.
If we use commissioned service providers for individual functions of our offer or would like to use your data for promotional purposes, we will inform you in detail about the respective processes below. In doing so, we will also state the specified criteria for the storage period.

We delete your personal data as soon as they are no longer required for the following purposes. After termination of a contractual relationship, your personal data will be stored as long as we are legally obliged to do so. This regularly results from legal obligations to provide proof and to store data, which are regulated, among other things, in the German Commercial Code and the German Fiscal Code. The storage periods are then up to ten years. In addition, personal data may be retained for the period during which claims can be asserted against us (statutory limitation period of three or up to thirty years).

IV. Individual processing of personal data on our website
In the following, we present in particular which personal data, on what basis and for what purpose we collect from you
(1) Log files when visiting the website
Your Internet browser transmits to us, for technical reasons and without your own action, the following data when you use the website merely for information purposes. These data are the following:
- Browser type and version
- Operating system used
- Website from which you visit us (referrer URL)
- Website you visit
- Date and time of your access
- Your Internet Protocol (IP) address.
The collection of this data is technically necessary for us to display our website to you and to ensure the stability and security.
The data is also stored in so-called log files.
The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our information technology systems. In these purposes also lies our legitimate interest in data processing according to Art. 6 para. 1 lit. f) DSGVO.
This data is stored separately from any other personal data you may have provided and will not be used in any case to draw conclusions about a specific person. This data will not be disclosed to third parties or evaluated for marketing purposes and will be deleted at the latest after five days, insofar as they concern the log files. Otherwise, the data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended. A possible, beyond that, storage or processing takes place only in such a way that the IP address is deleted or anonymized, so that an assignment to the calling client can not take place.
The collection of data when visiting the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on your part.
(2) Use of cookies
When using our website, cookies are stored on your computer system. Cookies are text files that are stored in the Internet browser or by the Internet browser on your computer system. If you call up a website, a cookie may be stored on your operating system. This cookie contains a characteristic string that allows unique identification of the browser when the website is called up again.
This website uses transient cookies (temporary use) and persistent cookies (time-limited use) whose scope and functionality are explained below:
Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser. The legal basis for the processing of personal data using transient cookies is Art. 6 para. 1 lit. f) DSGVO. The purpose of using these cookies is to simplify the use of websites for you. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. In these purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f) DSGVO.
The purpose of using these cookies is to simplify the use of websites for you. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. In these purposes also lies our legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f) DSGVO.
Persistent cookies are used exclusively for the reminder function of the selected language in which the website is displayed and are used only as long as the purpose requires; they have a maximum life of one year. You can delete the cookies at any time in the security settings of your browser. In this case, the functions and user-friendliness of the offer could be limited. The legal basis for the processing of personal data using persistent cookies is Art. 6 para. 1 lit. f) DSGVO. The use of the "voice memo function" is for the purpose of improving the quality of our website and user-friendliness. In these purposes also lies our legitimate interest in the processing of personal data according to Art. 6 para. 1 lit. f) DSG-VO.
Cookies that are not technically necessary for the provision of our service are only set with your consent, which you can revoke at any time. By continuing to use the website with the appropriate browser setting, you agree to the use of cookies within the scope of this privacy policy. You can inform us of your consent by setting your browser in such a way that you determine, for example, that you will be informed about the setting of cookies and that their acceptance will only take place if you expressly confirm this. You can also specify in this way that you allow the acceptance of cookies for certain cases or generally. You can configure your browser settings according to your wishes and, for example, control the acceptance or rejection of third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all functions of this website. The legal basis for the processing of personal data using cookies for analysis purposes is, in the presence of a relevant consent of the user, Art. 6 para. 1 lit. a) DSGVO.
(3) Participation
a) As a travel agency
For participation in the FokusREISELUST event as a travel agency, registration via this website is required. For registration, the entry of the travel agency, the address of the travel agency (zip code, city, street, house number), name and first name of the participant as well as the e-mail address of the participant in the input mask provided is required. The collected data, except for the e-mail address, serve the purpose of ensuring that only persons or companies active in tourism are registered. This is also the legitimate interest in the use of this data. The legal basis for this is Art. 6 para. 1 lit. f) DSGVO.
After registration is completed, a confirmation, which also contains the personal log-in data for participation in the FokusREISELUST event of TSS GmbH, is sent immediately afterwards to the e-mail address specified in the registration. Further information relating to the handling and implementation of the Perspective Days will also be sent to this e-mail address. The legal basis for this is Art. 6 para. 1 lit. b) DSGVO.
(b) As service provider/organizer
If you are interested in participating in the FokusREISELUST event as a service provider or organizer, you can fill out the corresponding form on this website and send it to TSS GmbH. For this purpose, it is necessary to specify the relevant company or the company, the surname and first name of the contact person, the e-mail address and, if necessary, your message. This data is used to process your inquiry. The legal basis for this is Art. 6 para. 1 lit. b) DSGVO.
(c) Storage period of the data from the registration
The data collected in the registration or in the registration process will be stored as long as they are required for the processing of the selected services, i.e. until after the implementation of the FokusREISELUST event at the latest, unless you have consented to a storage beyond this or the further processing of the data is necessary for the assertion, exercise or defense of legal claims or we are required by law to store. The legal basis for the processing of personal data for purposes of fulfilling legal archiving and retention obligations is Art. 6 (1) lit. c) DSGVO.
(d) No obligation to provide data
You are not obliged to provide the aforementioned personal data. The data provided is required for the conclusion of a contract or for the processing and implementation of the registration and participation in the FokusREISELUST event and the selected services. Without the provision of the data, if necessary, a contract conclusion or contract execution or the registration and participation in the FokusREISELUST event can not take place.

V. Data security

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as registration for the FokusREISELUST event of TSS GmbH or requests that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in accordance with technological developments.

VI. Collection of personal data when contacting us by e-mail, by mail and by telephone,

(1) Collection of personal data from customers, prospective customers and suppliers
We collect your personal data as a customer, prospective customer or supplier only if you provide it to us voluntarily by e-mail, by mail or by telephone. Then we collect the information that comes about in the course of contacting you. This includes in particular names and transmitted contact data, date and reason for the contact. The personal data collected from you will only be used for the purpose of providing you with the requested products or services (legal basis Art. 6 para. 1 b) DSGVO), or for other purposes for which you have given your consent (legal basis Art. 6 para. 1 a) DSGVO) and which are described in this privacy policy. You have the option to revoke your consent to the processing of personal data at any time.
You are not obliged to provide the aforementioned personal data. The data provided may be necessary for the conclusion of a contract. Without the provision of the data, communication, a contract conclusion or contract processing may not be possible.
A transfer of the data relevant in each individual case is made on the basis of legal provisions or a contractual agreement to public bodies in the presence of overriding legal provisions, to external service providers or other contractors and to other external bodies, provided that you have given your consent or a transfer is permissible for predominant interest. There is no intention to transfer your data to a recipient in a third country (not a member state of the EU / EEA) or an international organization.
The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data provided, this is the case when the respective conversation with you has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified. Insofar as the data provided is subject to retention obligations under tax and commercial law, it will be stored for the duration of the retention obligations of ten years and then deleted, unless you have consented to storage beyond this or the further processing of the data is necessary for the assertion, exercise or defense of legal claims. The legal basis for the processing of personal data for the purposes of fulfilling legal archiving and retention obligations is Art. 6 para. 1 lit. c) DSGVO."

VII. Objection to or revocation of the processing of your data

If you have given your consent to the processing of your data, you may revoke this consent at any time. Such revocation affects the permissibility of the processing of your personal data after you have expressed it to us.
Insofar as we base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary, in particular, for the performance of a contract with you, which is presented by us in each case in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the merits of the case and either discontinue or adjust the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.
Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us of your advertising objection using the following contact details: This email address is being protected from spambots. You need JavaScript enabled to view it. or by post to TSS-Touristik Service System GmbH, Bremer Str. 65, 01067 Dresden.

VIII. Your rights

You have the right to request information about your personal data processed by us in accordance with Art. 15 DSGVO. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of their data, if not collected by us, as well as the existence of automated decision-making including profiling and, if applicable. You may, in accordance with Art. 16 DSGVO, immediately request the correction of inaccurate or incomplete personal data stored by us. In accordance with Art. 17 DSGVO, you have the right to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest, or for the establishment, exercise or defense of legal claims.
In accordance with Art. 18 DSGVO, you have the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer need the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing pursuant to Art. 21 DSGVO.

You have the right according to Art. 20 DSGVO to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller.
In accordance with Art. 7 (3) DSGVO, you have the right to revoke your consent once given to us at any time. This has the consequence that we may no longer continue the data processing based on this consent in the future.
You also have the right in accordance with Art. 77 DSGVO to complain to a supervisory authority about the processing of your personal data by us, such as the Saxon Data Protection Commissioner responsible for us, Bernhard-von-Lindenau-Platz 1, 01067 Dresden, telephone: 03 51 / 49 3-5401, e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it..

IX. Actuality and change of this data protection statement

This data protection statement is currently valid and has the status April 2021
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection statement. The current data protection declaration can be accessed and printed out by you at any time here.

Contact

TSS-Touristik Service System GmbH
Bremer Strasse 65
01067 Dresden | Germany
Telephone: +49 (0)351 879 000
E-Mail: info(at)tss-group.eu